FAQ’s

 

What does my London Dessert Festival ticket get me?

Your London Dessert Festival ticket grants you entry to an unforgettable, immersive sensory experience. But that’s not all. As well as entry to the event, you’ll receive a selection of complimentary welcome goodies, lessons in dessert prep and photography at our #SundaeSchool Lab and samples of cocktails, mocktails and trending desserts.

Brands featuring at the London Dessert Festival will be showcasing a huge range of tempting dishes, with some created exclusively for the event. Enjoy unmissable treats from some of the biggest names of the capital’s food scene, all priced at £4-£10. We’ll also have live entertainment, captivating installations and a whole host of different activities to get involved with.


Will tickets be available at the door?

The London Dessert Festival is predicted to be a sellout event as over 15,000 tickets have already been reserved with only 6000 available. In the unlikely event we haven't sold out our sessions, there will be a small quantity of tickets available to purchase on the day. Buy online ahead of time to avoid disappointment!

If you’ve not managed to book a ticket in advance and you’re feeling lucky, feel free to make your way to the venue to check availability with our resident Oompa Loompas. Please note, we are unable to accept cash on the door, so purchase of these tickets will be card only.


Will the festival cater for specific dietary requirements?

Yes, the London Dessert Festival celebrates tantalising treats of all kinds, so you can expect to see plenty of options for those with specific dietary requirements. This isn’t a gluten free or vegan event, but our chosen vendors cater for all. There’ll be gluten free, vegan, sugar free and dairy free desserts available.


Can I sell/transfer my tickets?

Entrance only valid for the time (Session) and date on your ticket. Session time slots are non-transferable. This is a ticketed event and we expect to be at capacity. Please arrive at least 15 minutes prior to your entry time. There will be no refunds. Event is mostly indoors with some outdoor space and is rain or shine.


Do you offer Refunds?

Unfortunately we are not able to offer refunds to those who are not able to attend the event. All sales are final. .


Is the event child/family-friendly?

Does my child need a ticket?

You bet it is. The London Dessert Festival warmly welcomes visitors of all ages. The festival is family friendly, and children six years and under will be permitted free of charge. Please note, one child is allowed per one ticketed adult. Children over the age of six will need their own ticket. Child tickets are accepted for ages 7-16.


What’s on at the London Dessert Festival, besides the actual desserts?

The London Dessert Festival is a feast for all the senses. The action-packed event will take guests on a voyage of discovery, through sensory experiences and installations. We’ll be using scent, flavour, texture, sights and sounds to transport visitors into an ethereal world, with hidden surprises at every corner. Expect jaw-dropping entertainment, stunning performances, intriguing demonstrations and amusing activities aplenty.


Who do I contact about press or sponsorship?

If you’d like to learn about press and sponsorship opportunities at the London Dessert Festival, just drop us an email.


How can I find out more about exhibiting at the London Dessert Festival?

Want to be part of the London Dessert Festival? Visit our brand participation page to find out what it takes, and hit apply to see if you could be in with a chance. If you have any questions about exhibiting, or you’d like to learn more about exhibiting model get in touch.